The SustainaMetrix Approach

Developing solutions to complex challenges requires an understanding of the conditions that must be present to enable success, increased capacity, collaboration and communication across sectors and disciplines, adaptive learning systems, the means to measure progress, and the resources for sustained support.


Breaking out of disciplinary or sectoral silos to collaborate effectively is in itself a very complex challenge.


Instead of ignoring or attempting to tame complexity, we look at how a particular issue fits within a larger web of interconnected social and environmental issues to build a far stronger sense of context. We accomplish this through timelines, case studies, cultural audits, needs assessments and learning journeys.


Then, we weave into this deep appreciation of context an intricate understanding of people and institutions and the power dynamics (both formal and informal) between them. We then look at how the resulting mosaic aligns and interacts through interests, responsibilities, and vulnerabilities. We accomplish this through network analysis, stakeholder dialogues, systems mapping and governance baselining.


Looking at an issue as part of a larger, complex, dynamic system of issues intertwined and operating at multiple scales, can generate great confusion or can empower strategic thinking for setting goals, planning and implementing actions. Once this level of complexity is embraced, it is easier to move away from a search for precise cause-effect relationships. New connections and issues will be discovered or emerge over time. A shift in one seemingly distant part of the web could have unanticipated impacts on the issues addressed by a specific program. So, an approach that embraces complexity must also commit to continued learning, flexibility, and better forms of adaptation.


We do not propose to solve issues for our partners through diagnostics and recommendations. Rather, we work together with them to understand the challenge and build the skills, knowledge, and attitudes needed to plan, implement, monitor, and adjust to stay aligned with their ultimate goals and make progress within the context of complexity.

Our unique approach to training, evaluation, and consulting draws from three innovative concepts:

The Ecosystem Approach
The Six Core Competencies
Developmental Evaluation

To learn more about our capabilities and the tools we use in our approach, click here.